Shipping policy

Thank you for shopping with Giftoraa 💛

All personalised and custom-made products are carefully prepared and packed with care.

Processing Time
Please allow 2–5 business days for processing and personalisation before dispatch. During busy periods or holidays, processing times may be slightly longer.

Shipping
We currently deliver across the United Kingdom 🇬🇧

Standard Delivery: £2.59
FREE Standard Delivery on orders of £20 or more
Express Delivery: £5.99

Delivery times are estimates only and may vary depending on courier services and seasonal demand.

Tracking details will be provided where available.

Incorrect Addresses
Please ensure your delivery address is correct before placing your order. Giftoraa is not responsible for orders shipped to incorrectly entered addresses.

Damaged or Lost Orders

If your order arrives damaged, defective, or appears lost in transit, please contact us within 48 hours of delivery with clear photos of the item and packaging at:

Giftoraa.uk@gmail.com

Last updated: August 2026